This guide will walk you through the initial steps to get started with our in-house app on both Windows and macOS platforms. Follow these instructions to ensure a smooth setup experience.
1. Download and Install the App
The app can be downloaded directly from our portal and the links below:
Once downloaded, the app will automatically install. After installation, you can find the app in your Applications folder (macOS) or Start menu (Windows).
2. Sign In
After installation, launch the app. You will be greeted with the sign-in screen.
- Enter Your Credentials: You need to sign in with your credentials to start using the app.
- Obtain Credentials: If you don’t have login credentials yet, you can request them from your system administrator.
- Forgot Password: If you need to create new credentials, click on the ‘Forgot Password’ link. This will guide you through the process of setting up new credentials.
3. Single Sign-On (SSO) Support
If your organization supports Single Sign-On (SSO), you can sign in using your existing SSO credentials. Our app supports SSO integration with the following providers:
- Microsoft
- Apple
Simply select your SSO provider on the sign-in screen and follow the prompts to authenticate.
4. Signed In
Once you are logged in, the app will open at the 'Phone Screen'. You are now ready to make and receive calls.
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