Phones: How to transfer calls on Snom M10 Wireless DECT

You can transfer a call to another party. 


If you talk to the transfer recipient before completing the transfer, you are making an 'announced' transfer.

 

If you do not talk to the transfer recipient before transferring the call, you are making a 'blind' transfer.


To transfer a call (Announced/Attended/Warm/Supervised)


  1. During a call, press the 'TRANS.' button.
  2. With 'A call(annc.)' highlighted, press 'SELECT'. The first call is automatically put on hold.

  3. Dial the number to which you want to transfer the call. Wait for the phone to automatically dial, or press 'DIAL'.

  4. When the second caller answers, you can talk to the caller to notify them of the transfer, then press 'TRANS.' to transfer the call.

  5.  Once you press 'TRANS.', the call is automatically transferred.





To transfer a call (Blind/Cold)


  1. During a call, press the 'TRANS.' button.
  2. With 'A call(blind)' highlighted, press 'SELECT'. The first call is automatically put on hold.
  3. Dial the number to which you want to transfer the call. Press 'TRANS.' to transfer the call.

  4.  Once you press 'TRANS.', the call is automatically transferred.

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